Send a photo, get a quote

Send a photo of the failed hardware. We identify it, spec the correct replacement, and quote it the same business day.

You do not need a part number. Send a photo of the hardware that failed and we will identify it, spec the correct replacement, and quote it the same business day.

How it works

1. Photo

Email a photo of the failed hardware, a photo of the door it sits on, and your ship-to zip code. Close enough to read any stamped markings is ideal, but send what you have.

2. Identification and spec

We identify the make, model and function, then spec the correct replacement with the right grade, handing, function and finish. If the original is discontinued we find the current equivalent and tell you what changed.

3. Quote the same business day

You get a written quote with the part number, the specification, the price and the lead time. Approve it and the hardware ships direct to your property.

What we need to get it right

A photo of the hardware, and the door it is mounted on
The ship-to zip code
How many you need
Whether it has to match keys you already have

Before anything ships

Handing, finish and keying are confirmed with you in writing. That one step is what stops the wrong part arriving, and it is why we ask.